Welcome to our on-line shop! Visitors to our Glasgow shop will be aware of the expansive range we carry, & we hope that eventually our web-site will give a true representation of this. If you have any suggestions for items you would like to see for sale, or if you have any special requirements (especially on the crystal front - we've been known to track down some pretty unusual crystals for customers!) then just e-mail us & we'll try & source it for you.
To view any item on any shop page in closer detail, simply click on the relevant picture, & all will be revealed!
THE SEMI-SERIOUS BIT!
Payment: We accept payment via PayPal, or by cheque/postal order (made payable to Opal Moon). We can also accept payment by credit/debit card by telephoning us at the shop with your card details. Our tel no. is 0141 576 0113.
Postage & Packing: Our postal charges for individual items are shown on each listing.
If you are buying more than one item, you may well be entitled to a postage discount. Unlike on eBay, our shopping cart does not automatically calculate this, so instead, you can do either of the following:
A: contact us first before you pay for your goods, & we will email you back with your final total.
B: simply pay the full amount, & we will calculate and refund any discount to your PayPal account.
We normally send your purchase 1st class with Proof of Postage within a day of receiving payment, barring weekends. Items are packaged with great care for maximum protection to avoid any breakages or damage.
Returns: if you are in any way disatisfied with your purchase, you can of course return it to us (in original condition & packaging please) for a full refund.
Out of Stock Items: We try & keep our shop pages as up-to-date as possible, but occasionally we may be sold out of an item which is still listed as being in stock. If this happens you will of course be given a full refund. If you'd like to be notified when any items are back in stock, let us know, & we'll email you when this happens.
If you'd like an idea of our standard of customer service, take a look at our eBay feedback! http://stores.ebay.co.uk/Opal-Moon
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